How to Set Up and Use Bill Pay:
1. From the FNC Bank website, log into online banking.
2. Select Bill Pay from the menu on the left side of the online banking screen. You will see an option to Enroll in Payment. Select “Enroll,” then “Continue”.
3. To create a new bill payment, select “+ New Payee” from the Payments box on the left. Then, select “Company” or “Person".
4. If paying a person, select the method of payment. Then add their name, phone number, and account information. (If sending by email, you will select a pass phrase to share with the payee to activate their account.)
5. Add additional people as needed, then select “I’m done”. The added names should appear on the Payments screen.
6. To make a payment, select the individual, then select “Make a Payment”. Input the amount of the payment, then press “Submit” when ready to send.
If paying a company, fill in the company information. Then, select the Company, then select “Make a Payment.” Fill in the payment information, then press “Submit”
Note: Payments made to a company are sent a check via the mail.
To change Payee information, select the individual or company, then select “Edit” in the top right corner.
Change Payee as needed.
Click the trash can symbol to delete payee if no longer needed.
To Edit or Stop a payment, locate the payment in the Payments section. Click the payment you wish to change. Select “Edit” on the right hand side.
Change the information as needed.
Click the trash can symbol on the top to stop the payment.
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What our customers are saying
Did a great job with refinancing our mortgage, very helpful. Meet all of our regular banking needs with accuracy and a personal touch.Christine
This is the best bank ever! I love you guys for all you've done for me over the years!Jennifer
Have been extremely happy for the past 32 years as a customer.James
The best bank I have ever used. Everyone is has been so kind and helpful!Lisa
So far this year we have opened up savings accounts for our children and navigated a stolen debit card number/fraud. Customer service reps in both situations were wonderful.Jamie
We have been customers of FNCB for over 40 years and have been satisfied customers the whole way!Doreen
Keep doing a great job in helping customers with fraudulent charges. Top notch support. Some of my friends have had these issues with fraud and they received ZERO support from their bank. (that was not FNCB)! Thank you!Kate
(Mortgage lender) was fantastic at FNC Bank! He helped my family get a loan for our new home. We got a construction loan for a shouse/barndominium. I’ve always heard it can be a difficult process with a bank to get a loan for this type of home and he made it easy. He’s always helpful with any question I have and will give you a great experience.Tiffany
Really great bank, down to earth and personal. Does not have the corporate feeling vibe, long holds on the phone etc. High quality experience for sure. If buying a home, (FNC Bank) is truly fantastic.Shawn
Small town service with a smile, big city offerings!Patty
FNC Bank has been our bank for over 40 years! Never had any issues. Great service!Richard
Banked here for 15+ years. The staff are always helpful and knowledgeable, I recommend this bank to everyone I can!Auir
I have been with FNC bank for over 20 years and even though I have moved, I like the small town bank so I continue my accounts there.Christyl
I like the hometown feel and great customer service. I love the employees and they have went to great lengths to help me with things. Once I left my phone there and customer service called all my kids. Who does that? I love that they care that much.Jean
(Commercial Lender) was amazing to work with. My husband and I had a business idea and were not sure if the financing would work out. I'm so glad we called him. He was easy to work with, very responsive, and clearly knowledgeable in his field. Highly recommend.Mindy
Always treated as family with every interaction!Byron
Friendly and capable employees who go beyond the ordinary. I was very impressed with the loan officer who helped with the car loan I received even though the dealer was being ridiculous. It took people in the Hudson and New Richmond offices to get it done, but it was completed in one day.Deborah
We have banked at FNC bank for over 20 years. We can not say enough about how helpful the personnel has been whenever we have needed help doing or understanding something.Arthur
I appreciate that FNCB keeps up with all the current technology.Kathryn
I absolutely love this bank!! They are very personable and I have NEVER had an issue with anything!! I love the ability to work with a small bank that is NOT forced to follow the "Rules" of a corporate company!!Cory